TERMS OF SERVICE FOR MASTERCLASS PROGRAM

These Terms of Service (“Terms”) constitute a legal agreement between you (referred to as “Participant” or “you”) and The Confidence Track (referred to as “Company,” “we,” or “us”), collectively referred to as the “Parties.” By participating in the masterclass program offered by the Company, you agree to be bound by these Terms. Please read them carefully.

PROGRAM DESCRIPTION:

1.1 The Company offers a masterclass program (referred to as the “Program”) designed to provide coaching and guidance to participants in strengthening self-confidence. The Program includes live sessions, coaching, and access to program materials.

ELIGIBILITY:

2.1 To participate in the Program, you must be at least 18 years old and have the legal capacity to enter into a contract. By enrolling in the Program, you represent and warrant that you meet these eligibility requirements.

PARTICIPANT RESPONSIBILITIES

3.1 Commitment: As a participant in the Program, you are responsible for fully committing to the Program and actively engaging in the provided materials, exercises, and live sessions.

3.2 Honesty and Integrity: You agree to provide accurate and truthful information about yourself and your circumstances throughout the Program. Any information you share with the Company or other participants should not be misleading or deceptive.

3.3 Participation and Cooperation: You agree to actively participate in group discussions and any other activities designated as part of the Program. You will treat fellow participants with respect and contribute to a supportive and inclusive environment.

3.4 Confidentiality: You acknowledge and agree to maintain the confidentiality of any proprietary or confidential information shared by the Company or other participants during the Program. You shall not disclose or use such information for personal gain or in any manner that may harm the Company or participants.

3.5 Compliance with Laws: You shall comply with all applicable laws, regulations, and ethical standards throughout your participation in the Program.

3.6 Personal Responsibility: You understand and acknowledge that the success of the Program is dependent on your own efforts, commitment, and personal responsibility. The Company does not guarantee any specific results or outcomes, and your progress and results are solely your responsibility.

3.7 You acknowledges that the Program does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that the Program is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Participant’s exclusive responsibility to seek such independent professional guidance as needed. If you are currently under the care of a mental health professional, it is recommended that you promptly inform the mental health care provider of the nature and extent of the relationship agreed upon by the you and the Company.

PROGRAM FEES:

4.1 In consideration for the Program, you agree to pay the applicable program fees as outlined in the program materials or as communicated to you by the Company. All fees are non-refundable unless otherwise stated in the Program materials or as agreed upon in writing by the Company.

REFUND POLICY:

5.1 We understand that circumstances can change, and you may need to request a refund for your program registration. Our refund policy is designed to provide you with flexibility while ensuring our participant spots are being fully utilized. Please review the following refund guidelines:

5.2 Cancellation Four Weeks Before Program Start Date:  If you cancel your registration four or more weeks before the scheduled start date of the program, you are eligible for a 100% refund of your registration fee less a 5% refund processing fee.

5.3 Cancellation After Program Commencement:  If you cancel your registration after the program has started but before the beginning of the third session, you are eligible for a 50% refund of your registration fee less a 5% refund processing fee.

5.4 No Refund After the Third Session:  Unfortunately, we cannot provide any refunds for cancellations made after the third session of the program has started.

5.5 How to Request a Refund: To request a refund, please contact our customer service team by email at lisa@theconfidencetrack.com. Provide your registration details, including your name, program start date, and explain the reason for your cancellation. We will guide you through the refund process.

5.6 Refund Processing:  Refunds will be processed within 10-15 business days of receiving your cancellation request. The refund will be issued using the same payment method you used for your registration.

INTELLECTUAL PROPERTY:

6.1 All materials, including but not limited to videos, documents, audios, worksheets, and other resources provided to you as part of the Program, are owned or licensed by the Company and are protected by intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works based on the Program materials without prior written permission from the Company.

CONFIDENTIALITY:

7.1 During the Program, you may have access to confidential information shared by other participants or the Company. You agree to maintain the confidentiality of such information and not disclose it to any third parties, except as required by law.

Disclaimer of Guarantees:

8.1 The Company does not guarantee any specific results or outcomes from participating in the Program. Your success in achieving your goals depends on your individual effort, commitment, and circumstances. The Program is provided on an “as is” basis without any warranties, express or implied.

LIMITATION OF LIABILITY:

9.1 To the maximum extent permitted by law, the Company and its owner, Lisa Hinz, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the Program or these Terms, including but not limited to loss of profits, data, or opportunities.

TERMINATION:

10.1 The Company reserves the right to terminate your participation in the Program at any time for violation of these Terms, disruptive behavior, or any other reason deemed appropriate by the Company.

GOVERNING LAW:

11.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where the Company is registered.

ENTIRE AGREEMENT:

12.1 These Terms constitute the entire agreement between you and the Company regarding the Program and supersede any prior agreements or understandings, whether written or oral.

By enrolling in the Program, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

The Company can be contacted about these Terms of Services through email to:  lisa@theconfidencetrack.com